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DOWNLOAD: Ten ways to decline a request for free tech support
Requests for free tech support often catch you off guard and your first instinct is to accept the task. But taking on a free support job is often a significant commitment and can be a real headache. When someone makes an unwelcome request for free tech support, use a response from this list to politely, yet firmly decline the job.

Download and review this list:
http://techrepublic.com.com/5138-10877-5722047.html

Join this ongoing discussion and let us know if this list provides helpful information and if there's anything we can do to improve the document's format or content.
Posted: 05/26/2005 @ 02:15 PM (PDT)  (edited 05/26/2005 @ 02:23 PM (PDT))
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Bill Detwiler - TechRepublic     1
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DOWNLOAD: Ten ways to decline a request for free tech supportBill Detwiler - TechRepublic | 05/26/2005 @ 02:15 PM (PDT)
We've all been thereJeff Dray | 05/30/2005 @ 08:19 AM (PDT)
I like the "Malpractice" gambit.dncbrady@... | 06/01/2005 @ 04:53 AM (PDT)
Number 6 was OKAbsolutely | 05/30/2005 @ 10:19 AM (PDT)
Take the money and runmensaguy | 05/31/2005 @ 06:07 AM (PDT)
Free is sometimes betterPhCh | 06/01/2005 @ 04:10 AM (PDT)
"Do someone a favor and it becomes your job."cp7212 | 06/01/2005 @ 04:48 AM (PDT)
Ain't that the truth!Does not Compute! | 06/01/2005 @ 06:28 AM (PDT)
That happened to me,Jeff Dray | 06/05/2005 @ 10:31 AM (PDT)
Re: Do someone a favor and it becomes your job.linuxinlibraries.com | 06/01/2005 @ 06:55 AM (PDT)
Good point. Why only our professional is expected to do this?TomSal | 06/02/2005 @ 05:44 AM (PDT)
Apparently it's worse for doctorsJeff Dray | 06/02/2005 @ 06:59 AM (PDT)
its because you dont ask.techrepublic@... | 02/06/2009 @ 05:27 PM (PST)
A fair day's pay for a fair day's workNick Russell | 06/03/2005 @ 05:51 AM (PDT)
I'd run but...ChiGal | 05/31/2005 @ 09:38 PM (PDT)
IfDr Dij | 06/02/2005 @ 09:26 AM (PDT)
In that situation...pepoluan | 04/30/2008 @ 11:04 AM (PDT)
fix it once and lock it downavid | 06/01/2005 @ 06:42 AM (PDT)
LD and traveling support requestsworm22 | 06/02/2005 @ 02:18 PM (PDT)
Dang. I must just be a B****MMarble | 06/01/2005 @ 06:50 AM (PDT)
Beer jobs: Will work for Beerbanzairunner@... | 06/01/2005 @ 07:12 AM (PDT)
But only good beer!K12Linux | 06/01/2005 @ 10:30 AM (PDT)
Free as in . . . BEEEEEEEER :)pepoluan | 04/30/2008 @ 11:21 AM (PDT)
Make arrangements for the broke userbanzairunner@... | 06/01/2005 @ 07:14 AM (PDT)
Why is this a download????AlanGeek | 06/01/2005 @ 08:37 AM (PDT)
Why?Jeff Dray | 06/01/2005 @ 08:51 AM (PDT)
Thanks for the Contenttechrepublic@... | 06/01/2005 @ 05:33 PM (PDT)
Stop the stupid downloadsmensaguy | 06/03/2005 @ 05:09 AM (PDT)
Ok. Sounds good. Will download.aaron@... | 06/05/2005 @ 05:37 AM (PDT)
AgreeBigJohnLg | 01/04/2008 @ 08:12 AM (PST)
Watch the "price of the parts", angleAled | 06/01/2005 @ 08:55 AM (PDT)
it never ends ...wizardofJ | 06/01/2005 @ 01:24 PM (PDT)
This type of thing...techrepublic@... | 06/01/2005 @ 02:44 PM (PDT)
do you really have to make it a downloadrocket_scientist@... | 06/01/2005 @ 03:48 PM (PDT)
Make it worth your while!soundy@... | 06/02/2005 @ 01:06 AM (PDT)
My techniquesServer Queen | 06/03/2005 @ 10:58 AM (PDT)
Family is free for me.intellitech@... | 06/03/2005 @ 04:17 PM (PDT)
It Dependsrmkjr@... | 06/05/2005 @ 06:29 AM (PDT)
Selfishness breeds bad karmacswearingen | 06/21/2005 @ 07:17 AM (PDT)
I agree.jeff.allen@... | 05/08/2008 @ 08:37 PM (PDT)
Exception to the Ruledfields@... | 10/18/2005 @ 09:33 AM (PDT)
In my caseneilb@... | 10/18/2005 @ 09:55 AM (PDT)
They Know More Than You?mrgates@... | 11/14/2007 @ 12:17 PM (PST)
one thing that works for merubenbenjamin@... | 12/27/2007 @ 10:30 PM (PST)
Not downloadingtmdowling@... | 04/30/2008 @ 07:37 AM (PDT)
This is an OLD articlecmiller5400 | 04/30/2008 @ 08:18 AM (PDT)
It's worth it!Palmetto | 04/30/2008 @ 10:49 AM (PDT)
Wait, this is too funny.seanferd | 08/10/2008 @ 03:17 AM (PDT)
How I turn them away, politely.doramius@... | 05/08/2008 @ 11:44 AM (PDT)

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