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Solution
I found this on another forum, it worked for me as well:
Change smtp port to 465, enable SSL. Then when you reconnect, accept the Cert., and re-authenticate (you may have to temporarily disable password-saves until you are re-prompted).
I did this successfully on both Thunderbird and Outlook clients.
I am sure the helpdesk tech had no idea, but it boils down to lying when they claim they made no changes or have no server issues & then blame your software (technically it is a software config issue - but it's not our fault if they don't tell us what they are doing to change it!).
Posted: 05/05/2007 @ 07:14 AM (PDT)
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Can NOT Send E-Mails Outlook 2003jmkatz@... | 04/30/2007 @ 05:39 PM (PDT)
On both computers go into thee settings and delete themHAL 9000 | 04/30/2007 @ 06:05 PM (PDT)
Ormickspring@... | 05/01/2007 @ 12:48 AM (PDT)
Same problemtuyen@... | 05/03/2007 @ 04:32 PM (PDT)
Comcast issuebriankoski@... | 05/04/2007 @ 05:50 PM (PDT)
Comcast Problem??jmkatz@... | 05/04/2007 @ 06:49 PM (PDT)
Solutionbriankoski@... | 05/05/2007 @ 07:14 AM (PDT)
Outlook is Fixed!!!jmkatz@... | 05/08/2007 @ 10:34 PM (PDT)
Really Cool Solutioncyrus@... | 05/25/2007 @ 02:24 PM (PDT)
Excellentarthur@... | 06/03/2007 @ 05:18 PM (PDT)
unfortunately, fix not working for meparkerjarnigan@... | 08/06/2007 @ 05:43 PM (PDT)
Fix for fixschnewsltr@... | 10/19/2007 @ 10:41 AM (PDT)
Outlook problem, not ISPlil-computerinfo@... | 10/10/2008 @ 01:44 AM (PDT)
sending e-mails again!yimiengchang@... | 09/21/2007 @ 01:13 PM (PDT)
Worked for me too but with a slightly different experiencerichdianepearson@... | 11/21/2007 @ 10:45 PM (PST)
Comcast made me feel like I was the only one...This worked great!!!hollyheinrich@... | 01/30/2009 @ 08:37 AM (PST)
Yeah Outlook working again!oceana0202@... | 11/22/2007 @ 09:33 PM (PST)
This is what worked for mebailey19@... | 11/27/2007 @ 06:04 AM (PST)
Alternative solutionjcliebeskind@... | 03/03/2008 @ 08:28 AM (PST)
Solution Works for Verizon, Toobstolzer@... | 04/07/2008 @ 10:12 AM (PDT)
Changing socket doesn't work for melil-computerinfo@... | 10/10/2008 @ 01:49 AM (PDT)
Thank you, thank you, thank you, thank you!!!!!tiffanyp55@... | 03/30/2009 @ 07:19 PM (PDT)
can't send e-mail from outlooktuyen@... | 09/22/2007 @ 08:10 AM (PDT)
Accepted SolutionITworm | 01/09/2010 @ 01:07 AM (PST)
Zombie Alert!!! & SpamMehulBhai | 01/09/2010 @ 03:53 AM (PST)

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